Hardware & Software Maintenance and Support

We offer access to all the latest cutting edge products, stocking all the industry essentials such as Rackmound Servers and Blades, Storage devices, Workstation class of systems, desktops and laptops.

We consider the technical expertise of our solution architect and field engineers as our biggest asset. BIT TO BYTE latest client satisfaction study revealed that Bit To Byte knowledge and technical expertise is the number one reason clients recommend BIT TO BYTE. Our knowledge and technical expertise are key to client s satisfaction and recommendation. The Bit to byte skill level is built to deliver the best value using a proven methodology of teaming with premier partners, providing multiple skill sets at the local level and creating value based, long term relationships with clients. A typical Prime team consists of a client executive, solution architect, specialist, developer, engineer, project manager, client services representative and call escalation executive.

MANAGED ASSURANCE PROCESS (MAP):

First, BIT TO BYTE consults with customer to understand unique business needs. We provide the thought leadership to Define customer’s business strategy and the IT products and Services required helping customer to get exactly what you expect from your IT investment. Then we develop a Plan for a technology solution that brings real business value, including a detailed roadmap to make sure everything works together and nothing is left to chance.

Next, BIT TO BYTE devotes expert resources to customer’s project. We leverage our relationships with the industries top vendors and manufacturers to implement solution, using industry standard techniques ensuring quality and timeliness. Then, we help customer to Manage and evolve business critical IT systems to perform at optimal levels and adapt to changes. Prime Net wants to make sure that any IT investment gives long term return in productivity and profitability. MAP is designed to do just that.

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